Process

Step 5 / 5 · When you bring the brief

Support

After launch I stay. Ongoing fixes and features from someone who already knows the codebase, not a new hire every time something breaks.

What happens

In this step.

Fixes at the cause

Bugs tracked down to the cause instead of patched over.

Features from real use

The best ideas come from the people using the product, so I build what they actually ask for.

Small steps, steady growth

Start simple and add complexity gradually, one real request at a time.

No ramp-up

Because I built it, I already know why things work the way they do.

Project references

See it in real projects.

Work where this step actually happened.

Examples

What that looks like.

Example 1

Batch recording for supervisors

Added after launch on request: record many workers at one start time and finish them together, replacing manual notebooks.

Rannikon

Example 2

Payroll verification

A smart check comparing supervisor-recorded and worker-submitted hours, built when payroll asked for it.

Rannikon

Example 3

A live board for the house televisions

Daily and weekly worklogs shown in real time on the televisions in each house building.

Rannikon

Keep exploring

The rest of the process.

All steps

Let’s talk about your project.

Brand partnerships, freelance projects, or just to talk shop.